What is a Virtual Law Office

 

What is a Virtual Law Office?

 

 

Introduction to the concept

 

The concept contemplated here will increase the satisfaction that your new or existing clients will experience every time they interact with your firm while also increasing the profitability of you and your staff.

 

Background

 

The need:

  • Tremendous pressure on lawyers to drop smaller matters in favor of the larger fee cases
  • 65 %( 182.13 million) and growing US citizens have internet access
  • Higher growth among businesses and senior age group
  • Internet has replaced the yellow pages as a way of finding products/services
  • Online population has shortened attention span, seeks instant gratification
  • The question is no longer “Whether you should be on the Web” but “What can the Web do for you?”

 

We:

  • provide legal services and technology to increase new clients, billings and profitability to law firms
  • are a 30 year old company
  • refer over 10,000 clients or potential clients per month to law firms
  • service over 4,400 corporate clients providing access to more than 9.2 million employees

 

You already have a website:

  • We are not a website

  • Our solution works with your existing website

  • A static website is not enough, nothing to keep the client coming back or referring others to your website

 

Other On-Line Legal service solutions

  • Provide only a listing service similar to yellow pages
  • Website only contains firm biography, static content(no service)
  • No way to measure Return On Investment
  • All look the same.  Boring.

Our Solution

We Will:

  • Enable your website to do work for you 24/7
  • Allow you to consult clients at your convenience
  • Give your clients a value-added service
  • Consolidate consultations to render each in the same block of time each day, creating efficiency
  • Allow you to answer 5 or 6 consultation questions in less than 20 minutes, instead of 1 to 3 hours
  • Allow you to practice and even “Meet” with clients while out of the office( court, home, lake house)
  • Give your clients valuable “Self-help” resources
  • Document your advice and strategies for clients and cut down on E&O liability
  • Create a channel to market yourself to new and existing clients
  • Allow you to measure your Return on Investment
  • Consolidate time tasks for efficiency
  • Allow you to meet with/consult with 2-3 clients at the same time.
  • Guarantee 500% ROI!

We Won't:

  • Require more overhead
  • Require more hours of work
  • Require more work of your staff
  • Replace your face-to-face or personal service

How?

 A personalized web based service that:

  • Enables you to service clients when unavailable(No longer does your receptionist have to say "unavailable" to first time callers, direct them to the website to get started!)

  • Lets you see 2-3 clients at the same time

  • Acquire incremental revenue with no extra time

  • Allows you to bill for minor legal services you would not other wise handle with no liability

  • Increases contact with your firm, more repeat business & referrals

Components:

Virtual Reception Desk
  • Determines what the client wants/needs to do
  • Provide clients a resource for serving immediate needs when attorney not available (court, meetings)
  • Assist clients online with routine questions - address, directions, map, retainer fees
  • Educate the client on legal processes - Limited Self help
  • Address & Bill for services not currently offered - small claims, wills, etc.
  • Provide information about the firm
  • Newsletters - keep in touch
  • Announcements
  • Keeps client coming back and referring friends to unique web service
Attorney's Office
  • Clients ask a legal question/you answer on-line
  • Automatically gives clients background information on their issue
  • Preparation of certain legal documents
  • Initial consultations
  • Case consultations
  • On-line billing
  • Deposition coaching
  • Assign tasks to clients - forms, reading
Library
  • Easy to understand Law Library gives client valuable information while saving you the time explaining it
  • Legal resource to keep your clients thinking of you when they have legal issues
  • Printable brochures for client's glove-box or quick reference cards
  • "Take-aways" for clients contacting your firm
  • A newsletter (we prepare, you send to clients)

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